Refund and Cancellation Policy

Last updated: 22 June 2026

This Refund and Cancellation Policy applies to all purchases made through trinetranumerics.com.

Personalised reports

Our reports are personalised digital products prepared specifically for you. Because work begins as soon as an order is placed, payments for reports are non-refundable once preparation has begun or the report has been delivered.

Technical issues or non-delivery

If you do not receive your report, or you experience a technical problem with your order, please contact us at insights@trinetranumerics.com within 7 days of purchase. We will work with you to resolve the issue, re-deliver your report, or, where appropriate, provide a refund.

Consultations

For booked consultations, you may reschedule or cancel by contacting us at least 24 hours before your scheduled time. Cancellations made with less than 24 hours’ notice, or missed appointments, may not be eligible for a refund.

How to request

To request a refund or raise a concern, email us at insights@trinetranumerics.com with your order details. Approved refunds are processed to your original payment method, typically within 5 to 7 business days.

Contact us

Trinetra Numerics, Hyderabad, Telangana, India. Email: insights@trinetranumerics.com.